Technical support engineer
Netherlands, Gelderland, OchtenOperations
As a technical support engineer at In Ovo you have a versatile, technical job where innovation and maintenance of our machines alternate. For example, you will be involved in the construction of a new production machine right from the start. You are also experienced in repairing high-tech systems and you are the first point of contact for our operators in case of technical defects.
Who we are
Over the past 10 years, In Ovo has been developing and implementing our high-tech Ella machine, which can determine the gender of eggs. This prevents the culling of millions of chicks per sold machine and has a massive impact on animal welfare and efficiency, saves resources, and creates a more ethically acceptable egg production channel. With new legislation and interest from retailers coming up in multiple countries, we see more and more hatcheries requesting the In Ovo solution to support their business. We will grow considerably as a company, continue to improve our machines and will put many machines in the market, in order to end the culling of chicks completely. This way, we will make a significant, positive impact on animal welfare and sustainability in the global poultry sector over the coming years.
You will be joining a young and ambitious team that likes to have fun. With the whole team we work very hard to realize the success of the company. This creates many challenges and therefore also many victories, and successes are there to be celebrated. In short: a pleasant and informal atmosphere! Catching up with colleagues is extremely valuable to us to maintain our connection.
Who you are
We are looking for a technical support engineer who enjoys implementing, improving, repairing and maintaining our new high-tech machines in multiple locations across Europe. You are the first point of contact for our operators in case of technical problems. You are an approachable person, who always takes responsibility to ensure that we can successfully carry out the sex determination of as many eggs as possible.
As soon as a new production location in Europe is known, you will go there to prepare the installation of our machine line. You are responsible for the construction and start-up of this line. Because of this, you know all the ins and outs of our system at this specific location(s) and you are therefore able to work completely independently. You identify and communicate the cause of potential problems and assist in solving and implementing technical improvements. You do this in consultation with our mechanical and test engineers and the companies we work with.
Who we are looking for
As technical support engineer you are responsible for setting up and following up maintenance plans for the (new) locations. The implementation of the preventive maintenance plan per site is mainly done by the local operators. When one of our lines breaks down, you will assist remotely in the first instance. In the unlikely event that this is not possible, you will travel to the relevant site urgently. With your technical support we can increase the output and reliability of our machines.
- You have a technical education in the broadest sense of the word (thinking level MBO/HBO)
- Your demonstrable experience in working independently
- You have analytical and problem solving skills
- Having experience in agri & food is a plus
- You are Fluent in Dutch and English (writing and speaking)
- You have a driver's license
What we offer
- Working in a scale-up organization with the unique chance to contribute to the development of an innovation with a global impact on the welfare of billion of animals
- Salary based on knowledge and experience
- A diverse workin environment
- A pension plan
- Collaboration with smart colleagues in a diverse team
- Lots of room for own initiative
At In Ovo, we embrace diversity. We are committed to creating an inclusive and supportive work environment. We firmly believe that a variety of backgrounds & perspectives make our team stronger.
Then respond by sending in your resume. In case you want more information, please contact Hugo Hulshof, Operational Manager, via firstname.lastname@example.org.
Acquisition in response to this vacancy is not appreciated.